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Terms of Service

Last updated: March 17, 2026

1. Acceptance of Terms

By accessing or using the Open the Doors platform and website at openthedoors.ai (the "Service"), operated by Open the Doors ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

2. Description of Service

Open the Doors is a SaaS access and governance platform that helps organizations control SaaS access, approvals, team permissions, renewals, and refunds in one AI-powered operations workspace. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

3. User Accounts

  • You must provide accurate and complete information when creating an account.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws or regulations.
  • Attempt to gain unauthorized access to the Service or its related systems.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Upload or transmit viruses, malware, or other harmful code.
  • Use the Service to infringe upon the intellectual property rights of others.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Resell, sublicense, or redistribute the Service without our prior written consent.

5. Intellectual Property

The Service, including all content, features, and functionality, is owned by Open the Doors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.

You retain ownership of any data you submit to the Service. By using the Service, you grant us a limited license to use your data solely for the purpose of providing and improving the Service.

6. Payment and Billing

Certain features of the Service may require a paid subscription. By subscribing, you agree to pay the applicable fees. All fees are non-refundable unless otherwise stated or required by applicable law. We reserve the right to change pricing with reasonable notice.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Open the Doors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Indemnification

You agree to indemnify and hold harmless Open the Doors, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately. Provisions that by their nature should survive termination will remain in effect.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: legal@openthedoors.ai